Quality Principles

TERAOKA SEISAKUSHO CO.LTD. establishes the following Quality Policy based on the management principles set forth in our Mission Statement.

1. We shall continue to pursue the TERAOKA Standard of Quality (a level of quality that satisfies the demands of the automotive industry), and always strive to provide customers with satisfaction and confidence in us.
We shall endeavor in the spirit of solidarity and mutual aid to achieve a level of quality with high added-value by maintaining a steadfast conviction to improve the level of quality we provide, uncompromisingly asserting correct principles and drawing conclusions only after deep discussion.
We shall:

1) Train personnel capable of speaking knowledgeably about and pursuing the ideal state of quality.

2) Achieve an uncompromising level of manufacturing quality by concentrating all available power from all divisions.

3) Strive for the stable production of new products without requiring redesign by preemptively eliminating flaws through cooperation between all related divisions.

4) Thoroughly manage modifications in production processes and products from the raw material stage.

5) Strengthen our ability to refine processes to ensure the same results in all cases through the philosophy of “remaining devoted to the fundamentals and taking simple, honest actions.”

6) Solve issues in order to raise the level of added-value in the durations of our quality assurance and in our ability to assure the quality of our delivery system.

7) Strive to achieve standardization by investigating the root cause of defects, implementing proper counter-measures and applying the results to similar products.

8) Take steps to reduce the environmental impact of the chemicals in our products, and comply with all chemical-related laws and regulations.

2. While ensuring that all employees are aware of this policy, each division shall establish and implement annual objectives in order to accomplish the aforementioned items.

April 1, 2017
Teraoka Seisakusho Co., Ltd.

Keishiro Teraoka